Privacy Policy

Thank you for choosing to be part of our community at Shop In Kent ("Company", "we", "us", "our"), whether that is as a visitor or as a listed business. 
 

When you visit our website www.shopinkent.co.uk (the "Website"), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you what information we collect, how we use it and what rights you have in relation to it.
 

This privacy notice applies to all information collected through our Website and any related services, sales, marketing or events.


WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us as well as information which is automatically collected when you visit the Website. Any data collected by us via the Shop In Kent website is used purely for our own business purposes. The personal information we collect may include the following:
 

Personal Information Provided by You
When you use our live chat or submit any application forms on the website, we will collect the information that you entered into the form. We will also collect your name and email address when you contact us directly via email.

 

Payment Data
We may collect the data necessary to process your payment for your membership, such as your card number and security code. All payment data is stored by GoCardless. You may find their privacy notice here: https://gocardless.com/privacy/payers/

Information automatically collected
Like many businesses, we collect information through the use of cookies and similar tracking technologies on our Website. We may collect certain information when you visit, use or navigate the Website (provided you accept our cookies policy). This does not reveal specific identifiable information (such as your name and address) but may include information such as:

 

  • Device and usage information

  • IP address

  • Browser/device characteristics

  • Operating system

  • Language preferences

  • Referring URLs

  • Country/Location

  • Information about how and when you use our Website

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to access or store information. Cookies are small files or pieces of text that download to a device when a visitor accesses a website or app. These cookies allow us to gather information for our own businesses purposes.

We use the following cookies on our Website:


Wix.com Essential and Function Cookies

These are always used when accessing the Shop In Kent Website and they allow our Website host Wix (Wix.com) to securely bring the site to you as the user. More information about these cookies can be found at https://support.wix.com/en/article/cookies-and-your-wix-site.


Google Analytics Cookies

These cookies are optional and we use them to collect data for our internal analytics and reporting purposes. More information about these cookies can be found at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

WHY DO WE COLLECT THIS INFORMATION?

We use the information we collect primarily to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. 

We may use it for the following purposes:

  • To deliver and facilitate delivery of our Services to the user.

  • To respond to your inquiries and solve any potential issues you might have with the use of our Services.

  • To administer prize draws and competitions when you elect to participate in our competitions.

  • For our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

  • For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience.

WHO IS YOUR INFORMATION SHARED WITH?

We only share and disclose your information with the third parties listed below. 

Web and Mobile Analytics: Google Analytics; Google Tag Manager

Online Data Storage: Wix (Wix.com); Google Drive

Hosting Provider: Wix (Wix.com)

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. If we have no ongoing legitimate business need to keep your personal information, we will either delete or anonymise such information.

HOW DO WE KEEP YOUR INFORMATION SECURE?

We have implemented appropriate security measures designed to protect the security of any personal information we process. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk, as no electronic transmission can be guaranteed to be 100% secure. You should only access the Website within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To make a request, please contact us using the details below. 

CONTACT US

If you have questions, queries or comments about this notice, you may contact us by email at shopinkent@gmail.com.